SmartBNB

Smartbnb automates guest communication for Airbnb, Vrbo, Booking.com, and Direct Reservations. Smartbnb takes care of 90% of guest communication throughout the entire cycle: pre-booking, booking-confirmation, pre-arrival, upon-arrival, pre-check out, reviews, and beyond.

It also syncs your calendars across platforms providing a central calendar. We also schedule, notify and remind your cleaner or team of upcoming jobs. Happy users gave Smartbnb 4.9/5 stars on G2. Users love it for human-sounding proactive guest communication, having all guest messaging in one window, and outstanding support quality.

- 50+ short codes for messages personalization

- AI recognizes guests’ questions and responds on your behalf

- Communication tailored to special conditions (i.e., gaps in the calendar, three guests booking a one-bedroom property, id not verified, etc.)

- Automatically responds to early check-in and late check-out requests based on your availability

- Automates reviews to your guests and reminds them to leave their review, it even helps with bad reviews

- Allows for unlimited team logins for owners, cleaners, and more

- Sleek user-friendly design

- Support 7 days a week, with 24-hour support during the week.

- Works on desktop or via mobile app